In these days, outsourcing of accounting and finance functions is becoming a necessity for business because of various reasons. The very first challenge that any business is likely to face while deciding to outsource these functions is that of a possible lack of buy-in from people inside the company. It creates an illusion among employees about their future job roles and job security in the company. If you want to be successful on your outsourcing journey, you need to take your employees on board with you. We all know readiness to change is not natural and there is always a resistance to that. Let us see what can be done to reduce resistance and make them aware of the new opportunities & challenges that will come along the way.
Keep the lines open of Communication
As an employer, you should have a continuous communication to your employees through various channels. You can send them an email, call them, or send text message detailing company strategy and need to outsource. It eliminates misunderstandings and encourages them to voice out their opinions. Make sure that your employees get clear, directive message on a consistent basis which is expected and also important. This exercise helps to develop trust between employee and employer.
Moreover, you also might need to convince your employees one by one. Face to face communication will help you to convey contractual information so that they feel they are heard and well informed. It will also help you to make your employee understand the need for change.
Let them know what the company’s goals are
In order to achieve success, your employees need to strongly align with company’s goal. Managers should set clear goal and encourage employees to conquer. It will motivate them and keep everyone on the same page. It help you to run your business more effectively and efficiently.
Surely, the better employees understand and align with the company goal, the higher will be the chances of their staying on board and to contribute towards company.
Start training session & educate employees for new opportunities
It is good to involve employees about new operations & procedures. Managers should start training sessions and educate employees for new opportunities. It will improve their productivity and performance. It helps employees to grasp the new business opportunities and vision expected through outsourcing. It develop future performance and helps focused on more employee growth.
And if it works well, your employee get a clear picture about new roles and responsibilities. It will definitely lessen the effect of changes from outsourcing.
Work with managers to create a sense of urgency in change
Managers should develop an environment with a healthy level of urgency. Make sure employees completely chip into new change. In the earlier stages, employees might have some concerns. But manager’s actions and activities can involve employees through proper communication, support and guidance. It can help in molding employee opinion of urgency in change.
Manager’s approach can affect the degree to which resistance bogs down the change.
Establish a chain of accountability and responsibility
When possible, allow employees to take responsibilities and run with it. Hold them accountable for the quality and timeliness of an outcome. No doubt accountability and responsibility is sensitive part in outsourcing process. On the other hand, it is a major factor in building trust among employees.
Establishing a chain of accountability and responsibility result in quality work. Your company employees are accountable for smooth functioning of the work flow process. Providing complete and accurate information to clients will help in proper time utilization and avoid delays.
Show your gratitude and reward good work
To boost up employees productivity, introduce incentive package as rewards for their outstanding performance. In addition, encourage them for better work ethic, more opportunities and express your appreciation. It will keep them motivated to go above and work for long term with company.
Make sure your team feel valued and concern. Studies revealed that happy employees are more productive.
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